How do I reset my password or recover my account?

How do I reset my password or recover my account?

If you’ve forgotten your password, don’t worry — here’s how to get back into your account:

✅ Step 1: Reset Your Password

  1. Go to the password reset page.

  2. Enter your username or email address.

  3. Click "Get New Password" and follow the instructions in the email you receive.

⚠️ Didn’t receive the email? Be sure to check your spam or promotions folder.

❌ Forgot your username or email?

If you don’t remember your username or the email address you used to register:

  1. Open a support ticket through the Support Portal or

  2. Send an email to support@fanzone.co.zw

Be sure to include:

  • Your full name

  • Phone number used during registration

  • Your National ID number

  • Your Date of Birth

This will help us verify your identity and assist with recovering your account.


    • Related Articles

    • How do I delete my account?

      If you’d like to permanently delete your MWOS PSL Predictor account, you’ll need to contact our Support Team directly. ? To request account deletion: Send an email to support@fanzone.co.zw or submit a ticket via the Support Portal Please include: ...

    • What if the site is down or I can’t log in?

      We work hard to make sure Fanzone.co.zw is always available — but if you experience issues accessing the site or your account, here’s what to do: ⚠️ If the site is down: Try again in a few minutes — it may be a temporary issue. Check your internet ...

    • How do I join the Predictor?

      Joining the MWOS PSL Predictor is quick and easy — and it’s completely free. To sign up, go to: ? fanzone.co.zw/register You’ll need to enter: Your full name (as it appears on your ID) Email and phone number Username (used on the leaderboard) Date ...

    • Do I need to pay to participate?

      No — the MWOS PSL Predictor is completely free to play. There are no entry fees, no subscriptions, and no hidden charges. All you need to do is sign up, get your account approved, and start predicting the scores of Zimbabwe Premier Soccer League ...

    • How do I make predictions?

      Once your account has been approved, making predictions in the MWOS PSL Predictor is simple: Log in at fanzone.co.zw/predictor Go to the "Make Predictions" page For each listed match, enter your predicted final score for both teams Select your Joker ...